I’ve answered some commonly asked questions below. If you cannot find the information you are looking for please contact me.
Do I need a referral?
No, you don’t need a referral. You can simply contact me to book an appointment.
Are you registered?
Yes, I am registered with the Psychotherapy and Counselling Federation of Australia (PACFA), which is the main governing body for counsellors in Australia.
How long is a session?
My sessions are for the therapeutic hour of 50 minutes. However, I always attune to the needs of each client and we can explore a longer session if required.
Do you offer a sliding scale for fees?
I do not offer sliding scale fees. I can refer you to local services which provide free counselling support.
What is your cancellation policy?
Cancellations within 24 hours of your session time incur the full fee. This policy is representative of the industry standard within the counselling and psychotherapy professions. You will find that therapy works best and produces long lasting change when appointments are regular and consistent. If you arrive late for a session, the session will still finish at the scheduled time.
What happens in the first session?
The first session will be a chance for me to get to know you and will discuss confidentiality, fee structure, therapeutic boundaries and cancellation policy. We will also get a sense of your goals for therapy and talk about a plan to best support you.
Can I claim on Medicare and Private Health Fund Insurance?
Unfortunately I don’t offer Medicare rebates or private health rebates.
Does anyone else see the notes you take?
All sessions are confidential and all counselling records are kept in a locked cabinet and destroyed after 7 years.
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